Business Optimization Analyst
2020-Present
Identify opportunities for KPI improvement, and coordinate with Operations to enhance strategies. Acting as a consultant towards various groups in Operations, translating complex concepts and insights into understandable explanations for various stakeholders.
Team Lead
2016-2020
The main point of contact for the Psyonix support team. In charge of optimizing performance and satisfaction of agents within the project. Optimize the workflow while coaching and onboarding to 5CA’s company, culture, and tools.
Accountant
2016-2018
Prepare documentation with financial transactions by compiling and analyzing account information and sub-ledgers. Recommend financial actions by analyzing accounting options to increase profit margins.
Business Developer
2015-2016
Founder of project, setting up Wordpress webpage and webshop, doing financial forecasts, budgets and marketing while setting up social media accounts. All the routines are setup and the site is self-reliable with a co-founder operating stock-updates, book-keeping, ordering and marketing.
Financial Advisor
2007-2009
Guidance and sales with the mission to provide the best financial advice to private customers through putting together the best solution using various financial instruments.
Insurance Broker
2007-2009
Guidance and sales of the company wide range of insurances to private consumers depending on the specific customer’s demand.
Project Developer
2006-2007
Start-up project with the objective to increase sales for an external client, which was accomplished through PERT and CPM. Working in a handpicked team of high performance employees making decisions regarding the setup of everything from commission regulations to CRM-system features.
Account Manager
2005-2006
Account manager with Telia Sonera as taskmasters, due to good results in previous assignments, providing a full range of products to medium size corporate customers.
Inside Sales Executive
2004-2005
Outreach marketing to private customers selling various products and services.